Payment Method
1. Supported Payment Methods
We accept multiple secure payment methods to ensure a seamless checkout experience:
Credit/Debit Cards:
MasterCard, Visa, American Express (AMEX), Discover, and other major global cards.
Accepted currencies: USD (default), with automatic conversion available for some regions (subject to your bank’s fees).
Digital Wallets:
PayPal: Trusted global payment platform, supporting multiple currencies.
Apple Pay: Available for iPhone, iPad, or Mac users (via Safari).
Google Pay: Supported on Android devices and Chrome browsers.
Note: Payment methods may vary by region.
2. Security & Compliance
Data Protection:
Our payment system is powered by Shopify Payments and PayPal, both compliant with the Payment Card Industry Data Security Standard (PCI DSS).
All transactions are encrypted with SSL technology to protect your financial information.
No Data Storage: We do not store your full credit card details on our servers.
Rest assured: Your payment information is handled with the highest level of security, comparable to major platforms like Amazon and Facebook.
3. Payment Process & Order Confirmation
Order Placement:
To confirm your order, full payment must be received within 24 hours. Unpaid orders will auto-cancel to free up inventory.
For pre-authorized payments (e.g., credit cards), funds are charged at the time of shipment, not order placement.
Confirmation Email:
A payment confirmation email will be sent to your registered email address once payment is successful. This includes:
Order number
Payment method used
Item details and total amount
Check your spam folder if you don’t receive it within 1 hour.
4. Currency & Fees
Default Currency: Prices are displayed in USD (United States Dollars).
International Payments:
If your payment method is in a different currency, your bank may apply foreign exchange fees.
No additional fees are charged by SCENTHIA for currency conversion.
5. Failed Payments:
If a payment fails (e.g., insufficient funds), we will notify you via email. You can retry payment or cancel the order.